From: Factors affecting the performance of maternal health care providers in Armenia
VARIABLE/FACTOR | RESPONSE (%) | PNC MEAN SCORE | N | PPC MEAN SCORE |
---|---|---|---|---|
ANALYSIS TYPE | ||||
Type of observation | Real | 14.9 | 135 | 19.2** (N= 65) |
Simulated | 13.5 | 150 | 15.7 (N = 213) | |
BACKGROUND | ||||
1. Facility type | Polyclinic/Women's consultation | 17.4** | 64 | 18.0 |
Ambulatory/Health Center | 13.4 | 68 | 15.7 | |
FAP | 13.2 | 153 | 16.2 | |
2. Worker category | Nurse | 13.5* | 170 | 16.9 |
Midwife – Nurse/midwife | 15.4 | 108 | 16.0 | |
3. Age | ≤ 41 yrs. | 13.9 | 140 | 16.1 |
42+ | 14.4 | 145 | 16.8 | |
4. Years working in the facility | 0–11 | 14.1 | 138 | 16.4 |
12+ | 14.3 | 147 | 16.5 | |
JOB EXPECTATIONS | ||||
5. Has job description | Yes | 15.7* | 76 | 18.8** |
No, DK | 13.6 | 209 | 15.6 | |
6. Whether standards for performance have been set | Yes | 14.4 | 223 | 16.8 |
No | 13.4 | 62 | 15.3 | |
MOTIVATION & INCENTIVES | ||||
7. Receive bonuses or raises for good work | Yes | 14.0 | 23 | 16.0 |
No | 14.2 | 262 | 16.5 | |
8. Non-monetary incentives (employer) – 1 st reply | Yes | 14.4** | 272 | 16.7** |
No | 8.6 | 13 | 10.7 | |
9. Non-monetary incentives (community) – 1 st reply | Yes | 14.3* | 280 | 16.6** |
No | 7.6 | 5 | 7.4 | |
10. Opportunities for promotion | Yes | 15.8 | 48 | 17.7 |
No | 13.8 | 220 | 16.2 | |
11. Disincentives for job badly done | Yes | 14.2 | 112 | 16.3 |
No | 14.8 | 127 | 15.9 | |
FEEDBACK | ||||
12. Receive feedback about job performance | Yes | 14.3 | 265 | 16.4 |
No | 12.7 | 15 | 16.3 | |
13. Appropriate Feedback (composite) | Yes | 14.6+ | 217 | 16.9# |
No, DK | 12.8 | 68 | 15.1 | |
14. Having Performance Reviews | Yes | 14.8* | 183 | 17.4** |
No, DK | 13.1 | 102 | 14.8 | |
ORGANIZATIONAL SUPPORT | ||||
15. Received supervision in last 6 months | Yes | 14.4* | 267 | 16.6 |
No | 10.9 | 18 | 14.2 | |
16. Nature of supervision – 1st reply | Admin | 14.8 | 213 | 16.8 |
Other | 11.8 | 35 | 16.1 | |
WORK ORGANIZATION & ENVIRONMENT | ||||
17. Adequacy of Job place (composite) | Yes (≥ 75%) | 14.3 | 184 | 16.5 |
No (< 75%) | 13.9 | 101 | 16.4 | |
18. Has the necessary equipment, instruments and supplies | Yes | 15.5** | 117 | 17.0 |
No | 13.3 | 166 | 16.1 | |
19. Satisfied w/organization of work | Yes | 14.9** | 218 | 16.9* |
No, DK | 11.8 | 67 | 14.9 | |
KNOWLEDGE & SKILLS | ||||
20. Believes has necessary skills to do the job | Yes | 14.8** | 234 | 17.0** |
No, DK | 11.5 | 51 | 13.9 | |
21. Whether received training in RH | Yes | 15.0* | 171 | 17.1* |
No | 13.0 | 114 | 15.4 | |
22. Been trained in the use of tools | Yes | 15.0** | 211 | 17.5** |
No | 11.8 | 72 | 13.3 | |
23. Year of last training | 2001–2002 | 15.3 | 128 | 17.7 |
1972–1999 | 13.9 | 43 | 17.0 | |
OVERALL MEAN SCORE | 14.2 | 285 | 16.4 |