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Table 4 Descriptive analysis of indirect care functions

From: Building workforce capacity for complex care coordination: a function analysis of workflow activity

Function number and name

Functions recorded n3 = 875

Total time (minutes)

Mean time (minutes) (standard deviation)

Percentage of total time attributed to each function

Rank of percentage of total time attributed to the function

1

Administration

194

2,350

12.1

(8.2)

14.8%

2

2

Time-out break

164

3,290

20.1

(11.8)

20.8%

1

3

Budget/financial

1

20

20.0

(0.0)

0.1%

22

4

Consultation (non-clinical)

39

405

10.4

(5.6)

2.6%

9

5

Human resources, e.g., appraisal, staff support

4

110

27.5

(15.5)

0.7%

17

6

Human resources – Recruitment

0

0

0.0

(0.0)

0.0%

Not ranked

7

Informal discussion with peers

35

380

10.9

(5.4)

2.4%

10

8

Meetings

41

1,260

30.7

(21.9)

8.0%

5

9

Orientation

3

95

31.7

(12.5)

0.6%

19

10

Planning

38

980

25.8

(34.3)

6.2%

6

11

Presentations/inservices

0

0

0.0

(0.0)

0.0%

Not ranked

12

Professional development

7

240

34.3

(20.2)

1.5%

13

13

Quality improvement activity

21

865

41.2

(38.2)

5.5%

7

14

Report writing/evaluation

4

135

33.8

(18.8)

0.9%

16

15

Research

7

110

15.7

(6.0)

0.7%

18

16

Rostering/work allocation

11

365

33.2

(27.5)

2.3%

11

17

Service development

2

85

42.5

(24.7)

0.5%

20

18

Statistics

35

665

19.0

(14.6)

4.2%

8

19

Supervision/mentoring (provider)

11

225

20.5

(10.5)

1.4%

14

20

Supervision/mentoring (recipient)

2

35

17.5

(17.6)

0.2%

21

21

Teaching (students)

12

160

13.3

(9.3)

1.0%

15

22

Time completing the activity log

127

1,810

14.3

(11.2)

11.4%

4

23

Travel (including walking)

96

1,960

20.4

(11.6)

12.40%

3

24

Other

21

300

14.3

(13.5)

1.9%

12

Total

 

875

15,845

18.1

(16.1)

100.0%