The impact of professional and organizational identification on the relationship between hospital–physician exchange and customer-oriented behaviour of physicians

Table 2 Regression analyses (n = 130 observations)

	COBS-ER			COBS-II			COBS-SD
	β	Δ R²	P value	β	Δ R²	P value	β	Δ R²	P value
Main effects
Constant	3.824	0.151	0.000	4.164	0.035	0.000	4.380	−0.003	0.000
Gender	0.031		0.832	−0.276		0.102	−0.206		0.122
Tenure	0.077		0.115	0.007		0.893	0.047		0.962
Distributive justice (DJ)	0.381		<0.001	0.208		0.020	0.056		0.536
Moderating effects
DJ × organizational identification	−0.156	0.415	0.056	−0.001	0.123	0.988	—	—	—
DJ × professional identification	−0.122	0.295	0.125	−0.047	0.125	0.595	—	—	—
Constant	3.548	0.220	0.000	3.997	0.032	0.000	4.334	−0.003	0.000
Gender	0.062		0.658	−0.252		0.134	−0.191		0.150
Tenure	0.099		0.034	0.020		0.716	0.004		0.919
Perceived organizational support (POS)	0.458		<0.001	0.189		0.026	−0.051		0.571
Moderating effects
POS × organizational identification	−0.146	0.428	0.045	0.055	0.119	0.538	—	—	—
POS × professional identification	−0.107	0.311	0.161	−0.007	0.108	0.933	—	—	—

ISSN: 1478-4491