Table 2 Examples of HR/staffing-related indicators
"Activity"/Process-related | Beds |
|---|---|
| Â | Occupied beds |
| Â | Outpatient visits |
| Â | Client contacts |
Staffing-related | Job satisfaction (measured by attitudinal survey instrument) |
| Â | Accidents/injuries |
| Â | Absence |
| Â | Assaults on staff |
| Â | Vacancy rates |
| Â | Overtime |
| Â | Turnover/stability/retention |
| Â | Use of temporary staff |
Care-related (Output/Outcome) | Patient length of stay |
| Â | Readmission rates |
| Â | Live births |
| Â | Mortality rates |
| Â | Urinary tract infections |
| Â | Pneumonia |
| Â | Shock |
| Â | Upper gastrointestinal bleeding |
| Â | Deep vein thrombosis |
| Â | Pressure sores/ulcers |
| Â | Cross-infections |
| Â | Patient satisfaction survey |