|
Occupied beds
|
|
Outpatient visits
|
|
Client contacts
|
Staffing-related
|
Job satisfaction (measured by attitudinal survey instrument)
|
|
Accidents/injuries
|
|
Absence
|
|
Assaults on staff
|
|
Vacancy rates
|
|
Overtime
|
|
Turnover/stability/retention
|
|
Use of temporary staff
|
Care-related (Output/Outcome)
|
Patient length of stay
|
|
Readmission rates
|
|
Live births
|
|
Mortality rates
|
|
Urinary tract infections
|
|
Pneumonia
|
|
Shock
|
|
Upper gastrointestinal bleeding
|
|
Deep vein thrombosis
|
|
Pressure sores/ulcers
|
|
Cross-infections
|
|
Patient satisfaction survey
|