Introduction of and/or promotion of: |
---|
• group-based performance awards and pay |
• effort-related awards and pay |
• consistent application of clearly defined sanctions for wrongful behaviour |
• exposure to new knowledge (training, conferences) |
• team building |
• low-cost benefits that express personal appreciation (extra free time, tea during night duty) |
• development of career development plans |
• transparent and reliable promotion schemes |
• continuing professional development, training |
• supportive supervision and feedback |
• performance management tools |
• staff satisfaction surveys |
• increased staff participation in decision-making processes within the health structure |
• horizontal and vertical communication among staff |
• quality improvement teams and building a quality culture |
• participatory problem assessments and problem-solving processes |
• benchmarking and competition among facilities. |