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Table 3 Incentives and HRM tools

From: Health worker motivation in Africa: the role of non-financial incentives and human resource management tools

Introduction of and/or promotion of:

• group-based performance awards and pay

• effort-related awards and pay

• consistent application of clearly defined sanctions for wrongful behaviour

• exposure to new knowledge (training, conferences)

• team building

• low-cost benefits that express personal appreciation (extra free time, tea during night duty)

• development of career development plans

• transparent and reliable promotion schemes

• continuing professional development, training

• supportive supervision and feedback

• performance management tools

• staff satisfaction surveys

• increased staff participation in decision-making processes within the health structure

• horizontal and vertical communication among staff

• quality improvement teams and building a quality culture

• participatory problem assessments and problem-solving processes

• benchmarking and competition among facilities.