From: Appropriate training and retention of community doctors in rural areas: a case study from Mali
| • « Avoid favouritism. The chief of the village should queue like any other villager » |
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| • « Never tell a patient that what he is doing is wrong, he wouldn't come back » |
| • « Respect customs, don't say they are harmful, rather explain that there are other methods » |
| • « Remain neutral, never take sides with one group of the community against another » |
| • « Recognise staff members' achievements, and punish misbehaviour: making regulations explicit protects staff members from social pressure from their relatives » |
| • « Don't monopolise the floor during meetings with the health centre committee; listen to them and give them the opportunity to explain their views » |
| • « Being a rural doctor requires courage » |