Table 1 Levels of training programme evaluation
From: Training evaluation: a case study of training Iranian health managers
Level | What is measured |
|---|---|
1. Reaction | Participants' reaction to the training programme and stakeholder satisfaction with it |
2. Learning | Knowledge, skills or attitude changes of participants, related to the training programme |
3. Application | Also called Training Transfer: use of new knowledge and skills back on the job |
4. Impact | Changes in the organization related to the programme |
5. Return on investment | Monetary value of the impact compared to the costs of the training programme |