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Table 3 Survey respondent experiences with occupational burnout

From: Burnout and use of HIV services among health care workers in Lusaka District, Zambia: a cross-sectional study

Questionnaire Item N n (%)
Using your own definition of 'burnout', please circle one of the following: 422  
   I have no symptoms of burnout.   29 (6.9%)
   Sometimes I am under stress, but I don't feel burned out.   177 (42.0%)
   I am definitely burning out and have occasional symptoms of burnout.   98 (23.3%)
   The symptoms of burnout that I'm experiencing won't go away.   18 (4.3%)
   I feel completely burned out. I am at the point where I need to make some changes or seek some sort of help.   99 (23.5%)
I am so burned out that I cannot manage to go for work. 427  
   Never   134 (31.4%)
   A few times a year   101 (23.7%)
   Once a month   52 (12.2%)
   Once a week   66 (15.5%)
   Every Day   45 (10.5%)
I have become harsh towards my patients. 437  
   Never   201 (46.0%)
   A few times a year   123 (28.2%)
   Once a month   17 (3.9%)
   Once a week   30 (6.9%)
   Every Day   17 (3.9%)
I do not feel I can sympathize with my clients 397  
   Never   229 (57.7%)
   A few times a year   58 (14.6%)
   Once a month   13 (3.3%)
   Once a week   12 (3.0%)
   Every Day   25 (6.3%)
How many health care workers in your department have left their position in the last 2 years? median (IQR) 383 2.0 (1.0–4.0)
Why did they leave? (more than one answer possible)   
   Better pay   431 (40.2%)
   Constantly overstressed: a type of burnout   94 (8.8%)
   Constantly overworked: a type of burnout   131 (12.2%)
   Moving or leaving the area   175 (16.3%)
   Died   83 (7.7%)
   Personal health reasons   57 (5.3%)
Do you work at another job to earn extra income? 458 161 (35.2%)
   I work at a private health facility   124 (77.0%)
   I work at a non-health facility   7 (4.3%)
   I am self-employed   32 (19.9%)
How much leave have you taken in the last 12 months? (mean ± SD) 389 28.7 ± 34.8