Table 4 Supervisory activities performed by participants
Activity | Description |
|---|---|
Administration and record keeping | Overall responsibility for the management and administration of area covered and keeping vital statistics related to set indicators |
Data collection/collation | Collating data on key indicators and measures |
Report writing | Writing comprehensive reports of all activities occurring under their area of jurisdiction |
Stock management | Managing stock and ensuring adequate supply of materials is in stock |
Resources and supplies management | Supplying and monitoring of materials and food for onward distribution |
Problem solving/joint problem solving | Solving problems that arise from the day-to-day activities of CHWs, sometimes jointly with CHWs |
Mentoring CHWs | Providing mentoring to CHWs and serving as a role model |
Appraisal of CHWs | Conducting appraisals and evaluation of CHWS. Recommending CHWs for incentives, awards and promotion |
Identifying knowledge and skills gaps | Identifying gaps in knowledge and skills in performance of daily duties through observations/questions and report backs |
Formal training | Training CHWs in formal sessions/workshops |
On-the-job training | Imparting new skills and knowledge on-the-job |
Induction/follow-up training | Showing new CHWs the rope and conducting refresher training on-the-job |
Training module development | Developing modules to address identified gaps in knowledge and skills |
Providing assistance and support to CHWs | Assisting CHWs with duties and providing support to and filling in for CHWs |
Role clarification | Clarifying roles to make sure CHWs stays within job description |
Feedback | Receiving feedback about patients and beneficiaries/other programme activities |
Decision-making | Making decisions on issues referred by CHWs |
Offering advice to management | Reporting to management with options for decision-making |
Assessment of health of patients | Assessing patients referred by CHWs |
Assessment of socio-economic status of beneficiaries | Assessment of socio-economic status of beneficiaries in order to recommend material and other in-kind support |