Table 5 Supervisors (a + b and a + b + c) “To maintain high levels of performance…”
Item | Baseline (N = 68) | End-line (N = 81) | ||||
|---|---|---|---|---|---|---|
never/rarely | some-times | usually/always | never/rarely | some-times | usually/always | |
I jointly develop work objectives with employees | 5 (7.4%) | 11 (16.2%) | 52 (76.5%) | 2 (2.5%) | 11 (13.6%) | 68 (84%) |
I agree on performance standards with the employee | 4 (5.9%) | 18 (26.5%) | 46 (67.6%) | 6 (7.4%) | 11 (13.6%) | 64 (79%) |
I give employees adequate information on how well they are performing | 4 (5.9%) | 11 (16.2%) | 53 (77.9%) | 2 (2.5%) | 7 (8.6%) | 72 (88.9%) |
I publicly acknowledge individual accomplishments | 3 (4.4%) | 7 (10.3%) | 58 (85.3%) | 2 (2.5%) | 5 (6.2%) | 74 (91.4%) |
I take staff ideas, suggestions and wishes into account whenever possible | 3 (4.4%) | 8 (11.8%) | 57 (83.8%) | 1 (1.2%) | 5 (6.2%) | 75 (92.6%) |
I recommend opportunities for training when this is appropriate | 16 (23.5%) | 11 (16.2%) | 41 (60.3%) | 12 (14.8%) | 10 (12.3%) | 59 (72.8%) |
I provide positive and constructive feedback,to staff | 3 (4.4%) | 5 (7.4%) | 60 (88.2%) | 0 (0%) | 8 (9.9%) | 73 (90.1%) |
I provide constructive negative feedback to staff if necessary | 8 (11.8%) | 11 (16.2%) | 49 (72.1%) | 3 (3.7%) | 6 (7.4%) | 72 (88.9%) |
I use fair and objective standards to evaluate staff performance | 5 (7.4%) | 4 (5.9%) | 59 (86.8%) | 2 (2.5%) | 6 (7.4%) | 73 (90.1%) |