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Table 8 Overall rating of behaviours in the professional and personal cluster

From: A survey of pharmacists’ perception of foundation level competencies in African countries

Professional and personal competencies (n = 305)

Not relevant

Low relevance

Relevant

Group

Count

Row (N%)

Count

Row (N%)

Count

Row (N%)

Communication skills

 B62. CS | Communicate clearly, precisely and appropriately while being a mentor or tutor

4

1.3

6

2

295

96.7

1

 B63. CS | Communicate effectively with health and social care staff, support staff, patients, carer, family relatives and clients/customers, using lay terms and checking understanding

4

1.3

9

3

292

95.7

1

 B64. CS | Demonstrate cultural awareness and sensitivity

6

2.0

17

5.6

282

92.5

1

 B65. CS | Tailor communications to patient needs

5

1.6

15

4.9

285

93.4

1

 B66. CS | Use appropriate communication skills to build, report and engage with patients, health and social care staff and voluntary services (e.g. verbal and non-verbal)

3

< 0.1

10

3.3

292

95.7

1

Continuing professional development (CPD)

 B67. CPD | Document CPD activities

10

3.3

36

11.8

259

84.9

1

 B68. CPD | Engage with students/interns/residents

12

3.9

28

9.2

265

86.9

1

 B69. CPD | Evaluate currency of knowledge and skills

8

2.6

25

8.2

272

89.2

1

 B70. CPD | Evaluate learning

8

2.6

25

8.2

272

89.2

1

 B71. CPD | Identify if expertise needed outside the scope of knowledge

9

3.0

31

10.2

265

86.9

1

 B72. CPD | Identify learning needs

7

2.3

28

9.2

270

88.5

1

 B73. CPD | Recognise own limitations and act upon them

5

1.6

20

6.6

280

91.8

1

 B74. CPD | Reflect on performance

4

1.3

14

4.6

287

94.1

1

Legal and regulatory practice

 B75. LRP | Apply and understands regulatory affairs and the key aspects of pharmaceutical registration and legislation

7

2.3

23

7.5

275

90.2

1

 B76. LRP | Apply knowledge in relation to the principals of business economics and intellectual property rights including the basics of patent interpretation

16

5.2

54

17.7

235

77.1

1

 B77. LRP | Be aware of and identify the new medicines coming to the market

4

1.3

25

8.2

276

90.5

1

 B78. LRP | Comply with legislation for drugs with the potential for abuse

5

1.6

11

3.6

289

94.8

1

 B79. LRP | Demonstrate knowledge in Marketing and Sale

24

7.9

75

24.6

206

67.5

1

 B80. LRP | Engage with health and medicines policies

3

< 0.1

31

10.2

271

88.9

1

 B81. LRP | Understand the steps needed to bring a medicinal product to the market including the safety, quality, efficacy and pharmacoeconomic assessments of the product

18

5.9

41

13.4

246

80.7

1

Professional and ethical practice

 B82. PEP | Demonstrate awareness of local/national codes of ethics

5

1.6

14

4.6

286

93.8

1

 B83. PEP | Ensure confidentiality (with the patient and other healthcare professionals)

4

1.3

10

3.3

291

95.4

1

 B84. PEP | Obtain patient consent (it can be implicit in occasions)

10

3.3

21

6.9

274

89.8

1

 B85. PEP | Recognise own limitations

5

1.6

14

4.6

286

93.8

1

 B86. PEP | Take responsibility for own action and for patient care

5

1.6

11

3.6

289

94.8

1

Quality assurance and research in the work place

 B87. QARWP | Apply research findings and understand the benefit risk (e.g. pre-clinical, clinical trials, experimental clinical-pharmacological research and risk management)

34

11.1

48

15.7

223

73.1

2

 B88. QARWP | Audit quality of service (ensure that they meet local and national standards and specifications)

26

8.5

34

11.1

245

80.3

1

 B89. QARWP | Developed and implement Standing Operating Procedures (SOP’s)

17

5.6

17

5.6

271

88.9

1

 B90. QARWP | Ensure appropriate quality control tests are performed and managed appropriately

39

12.8

54

17.7

212

69.5

2

 B91. QARWP | Ensure medicines are not counterfeit and quality standards

16

5.2

24

7.9

265

86.9

1

 B92. QARWP | Identify and evaluate evidence-base to improve the use of medicines and services

16

5.2

32

10.5

257

84.3

1

 B93. QARWP | Identify, investigate, conduct, supervise and support research at the workplace (enquiry-driven practice)

29

9.5

48

15.7

228

74.8

1

 B94. QARWP | Implement, conduct and maintain a report system of pharmacovigilance (e.g. report adverse drug reactions)

17

5.9

18

5.6

270

88.5

1

 B95. QARWP | Initiate and implement audit and research activities

33

10.8

52

17.5

220

72.1

2

Self-management

 B96. SM | Apply assertiveness skills (inspire confidence)

5

1.6

9

3

291

95.4

1

 B97. SM | Demonstrate leadership and practice management skills, initiative and efficiency

4

1.3

12

3.9

289

94.8

1

 B98. SM | Document risk management (e.g. critical incidents)

14

4.6

28

9.2

263

86.2

1

 B99. SM | Ensure punctuality

1

< 0.1

10

3.3

294

96.4

1

 B100. SM | Prioritise work and implement innovative ideas

4

1.3

12

3.9

289

94.8

1

  1. Group: 1 = agreement, 2 = disagreement