Table 7 Overall rating of behaviours in the organisation and management cluster
From: A survey of pharmacists’ perception of foundation level competencies in African countries
Organisation and management competencies (n = 328) | Not relevant | Low relevance | Relevant | Group | |||
|---|---|---|---|---|---|---|---|
Count | Row (N%) | Count | Row (N%) | Count | Row (N%) | ||
Budget and reimbursement | |||||||
B30. BR | Acknowledge the organisational structure | 16 | 4.9 | 45 | 13.7 | 267 | 81.4 | 1 |
B31. BR | Effectively set and apply budgets | 20 | 6.1 | 53 | 16.2 | 255 | 77.7 | 1 |
B32. BR | Ensure appropriate claim for the reimbursement | 40 | 12.2 | 54 | 16.5 | 234 | 71.4 | 2 |
B33. BR | Ensure financial transparency | 21 | 6.4 | 45 | 13.7 | 262 | 79.9 | 1 |
B34. BR | Ensure proper reference sources for service reimbursement | 34 | 10.4 | 56 | 17.1 | 238 | 72.5 | 2 |
Human resources management | |||||||
B35. HRM | Demonstrate organisational and management skills (e.g. Know, understand and lead on medicines management; risk management; self-management; time management; people management; project management; policy management.) | 8 | 2.4 | 23 | 7 | 297 | 90.6 | 1 |
B36. HRM | Identity and manage human resources and staffing issues | 13 | 4 | 37 | 11.3 | 278 | 84.8 | 1 |
B37. HRM | Participate, collaborate, advice in therapeutic decision-making and use appropriate referral in a multi-disciplinary team | 15 | 4.6 | 29 | 8.8 | 284 | 86.6 | 1 |
B38. HRM | Recognise and manage the potential of each member of the staff and utilise systems for performance management (e.g. carry out staff appraisals) | 12 | 3.7 | 33 | 10.1 | 283 | 86.3 | 1 |
B39. HRM | Recognise the value of the pharmacy team and of a multidisciplinary team | 7 | 2.1 | 25 | 7.6 | 296 | 90.2 | 1 |
B40. HRM | Support and facilitate staff training and professional development | 9 | 2.7 | 23 | 7 | 296 | 90.2 | 1 |
Improvement of service | |||||||
B41. IS | Identify and implement new services (according to local needs) | 7 | 2.1 | 35 | 10.7 | 286 | 87.2 | 1 |
B42. IS | Resolve, follow up and prevent medicines related problems | 11 | 3.4 | 32 | 9.8 | 285 | 86.9 | 1 |
Procurement | |||||||
B43. P | Access reliable information and ensure the most cost-effective medicines in the right quantities with the appropriate quality | 12 | 3.7 | 20 | 6.1 | 296 | 90.2 | 1 |
B44. P | Develop and implement contingency plan for shortages | 16 | 4.9 | 29 | 8.8 | 283 | 86.3 | 1 |
B45. P | Efficiently link procurement to formulary, to push/pull system (supply chain management) and payment mechanisms | 18 | 5.5 | 44 | 13.4 | 266 | 81.1 | 1 |
B46. P | Ensure there is no conflict of interest | 19 | 5.8 | 43 | 13.1 | 266 | 81.1 | 1 |
B47. P | Select reliable suppliers of high-quality products (including appropriate selection process, cost effectiveness, timely delivery) | 16 | 4.9 | 32 | 9.8 | 280 | 85.4 | 1 |
B48. P | Supervise procurement activities | 23 | 7.0 | 34 | 10.4 | 271 | 82.6 | 1 |
B49. P | Understand the tendering methods and evaluation of tender bids | 25 | 7.6 | 50 | 15.2 | 253 | 77.1 | 1 |
Supply chain and management | |||||||
B50. SCM | Demonstrate knowledge in store medicines to minimise errors and maximise accuracy | 15 | 4.6 | 20 | 6.1 | 293 | 89.3 | 1 |
B51. SCM | Ensure accurately verification of rolling stocks | 16 | 4.9 | 30 | 9.1 | 282 | 86 | 1 |
B52. SCM | Ensure effective stock management and running of service with the dispensary | 17 | 5.5 | 18 | 5.2 | 293 | 89.3 | 1 |
B53. SCM | Ensure logistics of delivery and storage | 16 | 4.9 | 23 | 7 | 289 | 88.1 | 1 |
B54. SCM | Implement a system for documentation and record keeping | 14 | 4.3 | 21 | 6.4 | 293 | 89.3 | 1 |
B55. SCM | Take responsibility for quantification of forecasting | 22 | 7.0 | 23 | 6.7 | 283 | 86.3 | 1 |
Work place management | |||||||
B56. WPM | Address and manage day to day management issues | 8 | 2.4 | 20 | 6.1 | 300 | 91.5 | 1 |
B57. WPM | Demonstrate the ability to take accurate and timely decisions and make appropriate judgments | 8 | 2.4 | 15 | 4.6 | 305 | 93 | 1 |
B58. WPM | Ensure the production schedules are appropriately plan and manage | 35 | 10.7 | 52 | 15.9 | 241 | 73.5 | 2 |
B59. WPM | Ensure the work time is appropriately plan and manage | 10 | 3 | 23 | 7 | 295 | 89.9 | 1 |
B60. WPM | Improve and manage the provision of pharmaceutical services | 8 | 2.4 | 20 | 6.1 | 300 | 91.5 | 1 |
B61. WPM | Recognise and manage pharmacy resources (e.g. financial, infrastructure) | 14 | 4.3 | 29 | 8.8 | 285 | 86.9 | 1 |