Table 10 Andersen et al.’s framework of Lean facilitators identified in literature reviews from 2000 to 2012 [51]
Dimensions of capability | Domain of the intervention | |||
|---|---|---|---|---|
Context | Content | Application | Outcomes | |
Situation and organisation | Characteristics of the intervention | Local delivery process | Results and maintenance | |
Cultural Underlying beliefs, values, norms, and behaviour | Experience | Adaptation | Teamwork | Supportive culture |
Belief | Customer focus | |||
Technical Training and info support systems | IT systems | Training | Administrative support | Communication |
Competence | ||||
Strategic Strategic importance and opportunity to change | Alignment | Resources | Physicians | Holistic approach |
Vision | Management | Continuous improvement | ||
Structural Mechanisms to facilitate learning and disseminate best practices | External support | Accurate data | Staff involvement | Measurement |
System-wide scope | ||||