Broad indicator definition | Indicators as defined in the literature |
---|---|
Failure to rescue | Failure to rescue |
Postoperative respiratory failure | |
Patient satisfaction | Patient complaints |
Patient satisfaction with educational information | |
Patient satisfaction with nursing care | |
Patient satisfaction with overall care | |
Patients’ confidence in knowledge and skills of the nurse | |
Patient’s sense of safety whilst under the care of the nurse | |
Patient involvement in decisions made about their nursing care | |
Respect from the nurse for patient’s preference and choice | |
Nurse’s support to patients to care for themselves, where appropriate | |
Nurse understanding of what is important to the patient | |
Patient satisfaction with nurse communication | |
Patients experience of care | |
Patient/family complaints satisfaction | |
Parent/family complaint rate | |
Patient judgement of hospital quality | |
Hospital-acquired infection | Central line catheter-associated bloodstream infection (CLABSI) |
Hospital-acquired pneumonia | |
Respiratory tract infection | |
Nosocomial infection | |
Ventilator-associated pneumonia (VAP) | |
Wounds dressed | |
Intravenous/vascular access infection | |
Thrombophlebitis | |
Vascular access infiltration | |
Vascular access thrombosis | |
Peripheral venous extravasation | |
Hospital-acquired urinary tract infection | |
Urinary catheter-associated UTI | |
Wound infection | |
Surgical wound infection | |
Sepsis | |
Intravascular infiltration due to IV therapy | |
Gastrointestinal infection rate | |
Wound care | |
Pressure ulcer | Pressure ulcer prevalence |
Skin integrity/pressure ulcer prevention | |
Decubitus prevention care | |
The risk factors for pressure sores have been documented | |
Pain management | Pain presence |
Patient satisfaction with pain management | |
Pain management/controlled | |
Pain assessment with scale and recorded | |
Job satisfaction and health worker well-being | Nurse staff satisfaction |
Physical well-being | |
Psychological wellbeing | |
Satisfaction questionnaire about work periodically administered to nurses | |
Staffing and skill mix | Total nursing care hours provided per patient day |
Skill mix (mix of RNs, LPNS and unlicensed staff) | |
Number of nurses per patient | |
Working hours of nursing staff | |
Proportion of nurses working more than 3 years (nurses experience) | |
Nurse bed care ratio | |
Voluntary nurse staff turnover rates | |
Patient to nurse ratio | |
Nurse vacancy rate | |
Overtime | |
Understaffing as compared to organisation’s plan | |
On-call or per diem use | |
Sick time | |
Agency staff use | |
Staffing level of education | |
Level of education and work experiences of nurse managers | |
Absenteeism | |
Nursing education | Nursing continuing education |
In-service education hours for nursing staff per year | |
Educational materials for nurses in the hospital (library, internet, etc.) | |
Respiratory support or failure | Iatrogenic lung collapse |
Atelectasis | |
Chest-abdomen drain changed as by the protocol | |
Chest-abdomen drain insertion area dressed as by guideline | |
Mechanical ventilation has been replaced according to protocols | |
Vital signs monitoring | Body temperature values have been updated in the last 24 h |
The pulse oximetry has been monitored and recorded | |
The ECG and vital signs have been recorded on admission | |
Measuring of patient observations (vital signs) | |
Fluid input output monitoring | Fluid overload |
Fluid intake and output have recorded | |
Activities of daily living | Patient washing once a day and recorded |
Patient mouth washing as by ward procedure and recorded | |
Assisting a patient with activities of daily living | |
Self-care | |
Nursing support and communication to patients | Being honest with a patient |
Keeping relatives informed about a patient | |
Providing privacy for a patient | |
Getting to know the patient as a person | |
Giving reassurances about a clinical procedure | |
Information and involvement of family into the end of life care by nurses | |
Falls | Falls |
Injuries to patient | |
Patient’s falls with injuries in the hospital | |
Staff injuries on the job | |
Physical and chemical restraint | |
Medical/nursing errors | Adverse drug reaction rate |
Total of prescription mistakes | |
Total of transfusion reaction | |
Medication errors | |
Counselling | Smoking cessation counselling |
Smoking cessation counselling for heart failure | |
Smoking cessation counselling for pneumonia | |
Smoking cessation counselling for acute myocardial infarction (AMI) |