Dimensions | Elements | Definition |
---|---|---|
1. Service skills | 1a. General medical service | Basic general clinical medical expertise and skills in diagnosis and treatment |
1b. Health management service for special population | Healthcare knowledge and skills in health management and holistic health services for children, women, the elderly, and patients with chronic diseases in the community | |
1c. Health education service | Education skills with knowledge of disease prevention and health promotion | |
1d. Management of infectious patients | Skills in managing people with infectious diseases such as tuberculosis and AIDS in the community | |
1e. Rehabilitation service | Skills in developing the rehabilitation medical plan and providing rehabilitation knowledge for patients with physical impairments in the community | |
1f. Disease surveillance | Ability to continuously monitor the high-risk population for specific diseases (e.g. hypertension/diabetes/asthma/influenza) in the community | |
1g. Referral coordination | Coordinated ability to make accurate referrals to level 2 and 3 hospitals based on the patient’s condition and the expertise of the superior hospital specialist | |
1h. Using telemedicine system | Skills in handling equipment such as telemedicine | |
1i. Using two-way referral information system | Proficiency in the use of a two-way referral information system | |
1j. Online health education | Skills in educating patients and their families through information technology tools such as apps | |
1k. Online health promotion | Skills in helping patients manage their own health using information technology tools such as apps | |
1l. Online health guide | Skills in providing health guidance for patients and their caregivers using the Internet | |
1m. Online information exchange | Ability to use the Internet to exchange information | |
1n. Understanding and implementation of primary healthcare regulations | Achieve in their efforts to ensure that they are aware of and take steps to comply with relevant laws, policies, and regulations | |
2. Professionalism | 2a. Frontier understanding of industry dynamic | Accurate and timely understanding of the latest developments of and concepts related to Internet Plus family doctor |
2b. Professional interest and recognition | Have a strong interest and enthusiasm in the work of family physicians and be proud of this work | |
2c. Industry self-discipline | Standardize and regulate your own behaviour and do not violate industry or work rules and regulations | |
2d. Pursuit of progress and development | Work hard, do not be satisfied with the status quo, and actively learn new knowledge and skills to help yourself improve and develop | |
2e. Spirit of service | Have the will and determination to serve patients in the community and protect the health of residents | |
2f. Respect the patient’s right to know and privacy | Protect patient privacy and respects the right of patients and their families to know about their conditions | |
2g. Collect and process nformation | Have the ability to collect work-related information (the health problems of the local community and other community-based resources and services) promptly and to accurately analyse and process the information | |
2h. Work under stress | Effectively relieve stress and handle work when facing external pressures and setbacks | |
2i. Time management | Have the ability to rationally allocate and utilize your time to effectively achieve the goals | |
3.Interpersonal communication and teamwork skills | 3a. Communicate with patients | Fully communicate with patients to understand their personal, family, community, and social background |
3b. Doctor-patient decision-making | Promote and encourage patients’ motivation and initiative and empower patients and their families to participate in and develop treatment plans for self-health needs | |
3c. Meet the needs of patients | Have the ability to discover the psychological state and needs of patients and residents | |
3d. Team communication and collaboration | Communicate with, understand, and support team members to serve the team’s goals together | |
3e. Actively seek help | Seek help and promptly solve problems that cannot be solved independently at work | |
3f. Organizational and coordination capabilities | Have the ability to allocate resources according to work tasks, and control and coordinate normal operation of activities | |
4. Personal traits | 4a. Patience | Patiently respond to the questions and requirements from patients and residents, and resolve them actively |
4b. Empathy | Understand the feelings of others, think and deal with the problems from the perspective of patients and residents, and be willing to take the time to care for and understand the patients | |
4c. Grittiness | The family physician has perseverance and passion for long-term goals | |
4d. Influence | Have the ability to use professional knowledge and facts to persuade others and influence their views or decisions | |
4e. Responsibility | Have a sense of responsibility | |
4f. Decisiveness | Quickly make judgments and make correct decisions about what happens at work |