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Table 2 Family physician competency model questions and response characteristics (n = 442)

From: Development of competency model for family physicians against the background of ‘internet plus healthcare’ in China: a mixed methods study

Items Mean SD Strongly disagree (%) Strongly agree (%)
1a. General medical service 3.96 0.84 1.81 15.16
1b. Health management service for special population 3.88 0.85 2.04 15.84
1c. Health education service 3.82 0.73 2.26 14.71
1d. Management of infectious patients 3.79 0.71 2.94 14.93
1e. Rehabilitation service 3.58 0.84 3.39 16.29
1f. Disease surveillance 3.55 0.65 3.85 13.57
1g. Referral coordination 3.71 0.84 2.49 14.48
1h. Using telemedicine system 3.75 0.76 2.71 15.16
1i. Using two-way referral information system 3.59 0.84 2.04 15.38
1j. Online health education 4.17 1.26 1.36 27.83
1k. Online health promotion 3.56 0.86 3.62 16.52
1l. Online health guide 4.18 1.36 1.13 31.90
1m. Online information exchange 3.39 0.78 4.75 14.48
1n. Understanding and implementation of regulations 3.37 0.75 5.20 13.57
2a. Frontier understanding of industry dynamic 3.41 0.71 4.30 13.35
2b. Professional interest and recognition 3.42 0.74 4.52 14.48
2c. Industry self-discipline 4.32 1.15 0.90 30.77
2d. Pursuit of progress and development 3.54 0.77 3.39 12.44
2e. Spirit of service 3.77 0.76 2.71 13.35
2f. Respect the patient’s right to know and privacy 3.80 0.75 2.71 14.03
2g. Collect and process information 3.72 0.72 2.49 12.90
2h. Work under stress 3.26 0.69 5.66 12.44
2i. Time management 3.74 0.76 4.75 15.84
3a. Communicate with patients 4.11 1.18 1.58 30.32
3b. Doctor-patient decision-making 3.61 0.80 3.17 15.16
3c. Meet the needs of patients 3.75 0.76 3.62 16.06
3d. Team communication and collaboration 3.72 0.76 2.49 14.93
3e. Actively seek help 3.21 0.77 5.43 8.82
3f. Organizational and coordination capabilities 3.65 0.81 3.17 12.67
4a. Patience 3.68 0.79 3.39 13.57
4b. Empathy 3.62 0.82 2.94 12.22
4c. Grittiness 4.11 1.16 2.04 28.96
4d. Influence 3.71 0.98 4.07 20.81
4e. Responsibility 3.75 0.84 3.17 18.10
4f. Decisiveness 3.23 0.74 4.98 12.44
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