Table 3 Exploratory factor analysis loadings of family physician competency model

1a. General medical service

0.504*

− 0.018

0.496*

− 0.010

− 0.009

1b. Health management service for special population

0.643*

0.187

0.268

0.013

− 0.048

1c. Health education service

0.668*

0.531*

− 0.022

0.104

− 0.107

1d. Management of infectious patients

0.520*

0.487*

0.089

0.219

0.012

1e. Rehabilitation service

0.690*

0.105

0.074

0.333*

0.143

1f. Disease surveillance

0.773*

0.162

− 0.006

0.343*

0.135

1g. Referral coordination

0.462*

0.556*

0.261

− 0.009

0.141

1h. Using telemedicine system

0.291*

0.482*

0.219

− 0.048

0.158

1i. Using two-way referral information system

0.197*

0.731*

0.075

− 0.107

0.008

1j. Online health education

0.027

0.905*

− 0.085

0.012

− 0.009

1k. Online health promotion

0.127

0.836*

0.021

0.143

− 0.016

1l. Online health guide

− 0.052

0.965*

− 0.043

0.135

− 0.157*

1m. Online information exchange

− 0.025

0.987*

− 0.056

0.14

− 0.109

1n. Understanding and implementation of regulations

0.976*

0.049

− 0.033

0.158

− 0.064

2a. Frontier understanding of industry dynamic

− 0.097

0.043

0.414*

0.008

− 0.108

2b. Professional interest and recognition

− 0.055

0.068

0.868*

− 0.009

− 0.012

2c. Industry self-discipline

0.029

0.201

0.688*

− 0.016

0.013

2d. Pursuit of progress and development

− 0.081

0.330*

0.343*

0.382*

0.104

2e. Spirit of service

0.006

0.105

0.760*

0.159

0.219

2f. Respect the patient’s right to know and privacy

− 0.005

− 0.167*

0.712*

− 0.084

0.333*

2g. Collect and process information

− 0.109

− 0.004

0.921*

0.093

0.343*

2h. Work under stress

− 0.104

0.214*

0.236*

0.289*

0.372*

2i. Time management

− 0.1

0.029

0.999*

− 0.025

0.115

3a. Communicate with patients

0.12

0.058

− 0.069

0.796*

− 0.133

3b. Doctor-patient decision-making

0.085

− 0.007

0.042

0.822*

0.266*

3c. Meet the needs of patients

0.045

− 0.049

0.026

0.866*

− 0.054

3d. Team communication and collaboration

0.091

0.049

0.382*

0.804*

0.159*

3e. Actively seek help

− 0.144

− 0.005

0.159

0.159*

0.066

3f. Organizational and coordination capabilities

− 0.001

0.053

− 0.084

0.897*

0.472*

4a. Patience

0.050

− 0.072

0.093

0.115

0.848*

4b. Empathy

0.035

− 0.019

0.289*

− 0.130

0.881*

4c. Grittiness

− 0.066

0.064

− 0.025

0.066

0.902*

4d. Influence

− 0.109

0.073

0.058

0.266*

0.945*

4e. Responsibility

0.05

0.036

− 0.004

− 0.054

0.290*

4f. Decisiveness

0.104

0.108

0.079

0.159*

0.119*