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Table 2 Summary multilevel regression coefficients (with 95% C.I.) of aspects of workload and job satisfaction of GPs and patient experiences (for complete models, see Additional file 1: Appendix Tables 2–5)

From: The association between the workload of general practitioners and patient experiences with care: results of a cross-sectional study in 33 countries

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Model 3: Workload variables (main effects)
Work hours per week (average) 0.01 (0.00–0.02)* 0.05 (0.03–0.08)** 0.02 (− 0.00 to 0.04) 0.04 (0.01–0.07)**
Consultation time (minutes) − 0.002 (− 0.02 to 0.01) 0.02 (− 0.03 to 0.06) − 0.01 (− 0.04 to 0.03) 0.11 (0.06–0.16)**
Job satisfaction (scales 1–4) 0.55 (0.27–0.82)** 1.44 (0.63–2.26)** 1.19 (0.58–1.80)** 1.76 (0.81–2.72)**
Model 4: Interaction between job satisfaction and work hours
Work hours × job satisfaction − 0.02 (− 0.04 to 0.01) 0.04 (− 0.03 to 0.10) − 0.02 (− 0.07 to 0.03) 0.01 (− 0.06 to 0.09)
Model 5: Deviation from national averages
Deviation national average work hours 0.01 (− 0.00 to 0.02) 0.05 (0.03–0.08)** 0.02 (− 0.00 to 0.03) 0.04 (0.01–0.07)**
Deviation national average cons. time − 0.002 (− 0.02 to 0.01) 0.02 (− 0.03 to 0.06) − 0.01 (− 0.04 to 0.03) 0.11 (0.06–0.16)**
Deviation national average job satisfaction 0.55 (0.27–0.82)** 1.45 (0.64–2.27)** 1.17 (0.56–1.78)** 1.76 (0.80–2.71)**
Models 6–8: Interactions between patient values and workload
Values × work hours 0.04 (− 0.03 to 0.11) − 0.06 (− 0.21 to 0.10) 0.06 (− 0.13 to 0.25) − 0.06 (− 0.17 to 0.05)
Values × consultation time 0.12 (− 0.00 to 0.24) 0.19 (− 0.07 to 0.45) 0.07 (− 0.04 to 0.17) 0.09 (− 0.13 to 0.31)
Values × job satisfaction 0.12 (− 2.15 to 2.39) − 0.45 (− 5.41 to 4.51) 2.67 (− 0.73 to 6.07) − 2.22 (− 6.21 to 1.77)
Models 9–11: Interactions between patient list system and workload
Patient list system × work hours − 0.002 (− 0.02 to 0.02) − 0.01(− 0.06 to 0.05) 0.004 (− 0.04 to 0.04) 0.01 (− 0.05 to 0.07)
Patient list system × consultation time − 0.01 (− 0.04 to 0.03) − 0.09 (− 0.19 to 0.01) − 0.01 (− 0.08 to 0.06) − 0.10 (− 0.21 to 0.01)
Patient list system × job satisfaction 0.16 (− 0.50 to 0.82) − 1.93 (− 3.86 to 0.001) 0.51 (− 0.92 to 0.95) − 1.46 (− 3.70 to 0.78)
  1. *p < 0.05
  2. **p < 0.01
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