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Table 1 Summary of studies

From: Virtual adaptation of traditional healthcare quality improvement training in response to COVID-19: a rapid narrative review

Study characteristics Population description Intervention description Outcomes
Study ID Location Study design Population Sample size Training purpose Intervention type Delivery modes Evaluation of outcomes Outcomes achieved
Baernholdt-2017 [14] United States Mixed methods Interprofessional
health care teams
40 Training interprofessional health care teams to lead QI projects using PDSA methodology Interprofessional Quality Improvement Training Program Seminars, online modules, bimonthly meetings, QI project work Participation
Learner reactions to training
Participants’ QI knowledge, attitudes, behaviours
Patient safety outcomes
19 out of 22 teams completed the programme
Higher QI self-efficacy post-programme
Program and sessions rated favourably
Improvements in clinical settings
Baxley-2016 [15] United States Mixed methods Interprofessional group of faculty 27 Preparing faculty to lead frontline clinical transformation Teachers of Quality Academy Professional development program Online, didactic, small-group, experiential learning, QI project, QI symposium Progress of QI initiatives
Incorporation of educational modules into curriculum
Production of scholarly products by participants
Participants’ QI knowledge, attitudes, behaviours
Patient safety outcomes
Interprofessional practice
All participants completed QI projects
70% participants engaged in design and delivery of curriculum
Participants applied new knowledge and skills in educational initiatives development
Bonnes-2017 [16] United States Prospective validation study Internal medicine residents 143 Educating trainees on how to successfully improve health care quality Flipped QI curriculum Online modules, facilitated small group discussions Preferences for mode of delivery
Past experiences with delivery mode
Completion of online modules
Participants’ QI knowledge, attitudes, behaviours
Improved perception of FC
Participants of FC demonstrated improved QI knowledge compared to the control group
FC associated with greater engagement in online modules
Gregory-2018 [17] United States Quantitative descriptive Postdoctoral nurses, post-residency physicians, clinical psychologist 54 Training health care professionals to become leaders in QI Veterans affairs quality scholars curriculum Web-based curriculum delivered in real time Participants’ QI knowledge, attitudes, behaviours
Transfer of training
Learner reactions to training
Learners satisfied with training
Improvements in QI knowledge, attitudes, behaviours
Significant improvement in affective transfer but no significant change in cognitive or skill-based transfer
Hafford-Letchfield-2018 [18] United Kingdom Mixed methods Social workers, midwives, community nurses, occupational therapists, dieticians, general and mental health nurses 62 Using digital storytelling method to encourage collaboration for identifying and developing plans for service improvements Service development and quality improvement module Digital storytelling pedagogy with online activities and half-day workshops taught face-to-face Developing digital story
Developing action plan to address selected issue
Writing improvement plan
Experience with delivery mode
Patient safety outcomes
Levelling effect in interprofessional collaboration
Programme content should focus on communicating service user/patient needs
Virtual learning pedagogies encourage co-construction of shared solutions across disciplines
Nearly all students created innovative and informative digital stories with genuine practical utility
Hargreaves-2017 [19] United States Mixed methods Primary care, public health, and community leaders and project managers, faculty, project staff 11 teams Sharing and spreading, evidence-based QI practices to prevent and treat obesity National Initiative for Children’s Healthcare Quality (NICHQ) Healthy Weight Collaborative In-person networking events and virtual learning sessions, webinars, coaching calls, peer networking calls, technical assistance calls Implementation of activities
Developing action plans
Engagement of community teams
Project results
Patient outcomes
Online module usage patterns
Documents submitted by teams
Developed collaborative capacity among teams
34% of Phase 2 teams had an “above average” level of engagement
Use of QI methods and performance measures helped teams make progress
All teams adopted a healthy weight message, 59% implemented community-wide assessments and plans
Jamal-2017 [20] United States Quantitative descriptive Otolaryngology residents 11 Integrating patient safety and quality improvement into resident education Patient Safety and Quality Improvement (PSQI) curriculum Interactive online modules, classroom group discussions, lectures by PSQI experts, self-directed workshops to develop projects Online module content and quality
Number of projects developed
Confidence in using QI
IHI online modules are appropriate for patient safety and QI beginners and well accepted by participants
Over half of residents found these modules to be ‘‘extremely’’ or ‘‘very’’ worthwhile
Keefer-2016 [21] United States Quantitative descriptive House officers 80 Training house staff about basic QI techniques Flipped classroom quality improvement curriculum Online modules and in-person workshops Participants’ QI knowledge, attitudes, behaviours Improved QI content knowledge
Improved perceived readiness to participate in QI projects
Kennedy-2017 [22] United States Mixed methods Faculty, staff, administrators, supervisors, data managers 60 Undertaking and sharing Continuous Quality improvement techniques Online quality improvement
Information exchange
Web-based portal/website Experience with delivery mode
QI delivery mode effectiveness, efficiency, satisfaction
Results were overall positive and desirable
Majority reviewers reported they would use the learning materials, complete quality improvement projects and reported the site would help address quality improvement challenges
Maxwell-2016 [23] United States Pretest/posttest control group design Baccalaureate nursing students 64 Improving knowledge, skills, and attitudes regarding QI and safety QSEN competencies Online modules, flipped classroom Participants’ QI knowledge, attitudes, behaviours, and comfort
Safety knowledge, comfort, and attitude
Statistically significant effect between the groups for QI
Experimental group had slightly higher knowledge scores than the control group for safety and QI
Use of online modules in conjunction with the flipped classroom had a greater effect on increasing QI knowledge than the use of online modules only
Potts-2016 [24] United States Mixed methods Family Medicine residents 23 Integrating residents to actively participate in quality improvement and patient safety activities Integrated quality improvement residency curriculum Web-based tutorials, quality improvement projects, small-group sessions Quality improvement skills
Patient safety skills
Chronic care management
Participants of full curriculum reported higher use of knowledge
Chronic care management and patient safety skill significantly improved for majority items
Only one item (designing prospective chart reviews) was significantly improved for the QI skills category
Ramar-2015 [25] United States Quantitative Fellowship trainees 7 Incorporating a QI curriculum into a training program Flipped classroom (FC) model Video lessons, half-day session, case examples, a hands-on workshop Learner reactions to training
Participants’ QI knowledge, attitudes, behaviours
Significant improvement in post-FC QI knowledge
Overall positive reaction towards FC model
Scales-2016 [26] United States Randomised control trial Resident physicians 422 Increasing learner participation in quality improvement education QI curriculum Spaced delivery of interactive healthcare quality questions via email Participation
Participant engagement
Residents in the intervention arm demonstrated greater participation than the control group
Percentage of questions attempted at least once was greater in the intervention group versus control group
Response time was faster in intervention group
Team competition increases resident participation in an online course delivering QI content
Shaikh-2017 [27] United States Quantitative descriptive Residents and faculty 500 Increasing resident and faculty knowledge in QI, patient safety, and care transitions University of California Health’s Enhancing Quality in Practice online course Three modules, questions sent on smartphones using an app, or on computers using e-mail Course completion
QI knowledge
Patient safety outcomes
Preferences for mode of delivery
Learners rated quiz-based system as an effective teaching modality and preferred it to classroom-based lectures
Course completion rate between 66–86%
Knowledge acquisition scores for, QI, patient safety and care transitions increased after course completion
Course best utilised to supplement classroom and experiential curricula
Shelgikar-2017 [28] United States Mixed methods Sleep medicine fellows 7 Developing skills to systematically analyse practice using quality improvement methods, and implement changes QI curriculum using a flipped classroom Online modules and group sessions QI knowledge
Confidence in QI application
Participation
Project completion
All participants completed the curriculum
Knowledge of QI concepts and confidence in performing QI activities increased
QI projects improved timeliness and quality of care for patients
Sorita-2015 [29] Canada Mixed methods Secretaries, clinical assistants, registered nurses, nurse practitioners, physician assistants, physicians Not stated Running Plan-Do-Study-Act cycles to streamline examination process QI curriculum Didactics, workshop, online modules, and experiential learning Improvement in care process Residents successfully applied QI methods to improve the efficiency of the DOT examination process
Total visit time successfully reduced Accuracy of certificate issuance, as proxy for examination quality improved after intervention
Tappen-2018 [30] United States Randomised, controlled trial Nursing Facility Residents 264 Improving the identification, evaluation, and management of acute changes INTERACT quality Improvement Program INTERACT tools, online training programme, webinars, an intensive initial training programme, monthly follow-up webinars Patient safety outcomes No adverse effects on resident safety
No significant differences in safety indicators between intervention and comparison group
Intervention NFs with high levels of INTERACT tool use reported significantly lower rates of severe pain
Tartaglia-2015 [31] United States Observational study with control group Fourth-year medical students 34 Improving QI knowledge QI curriculum Online modules, reflective writing, discussion with content expert, mentored QI project Comfort with QI principles
Participants’ QI knowledge, attitudes, behaviours
Projects completion
Students in the intervention group reported more comfort with their skills in QI
Curriculum strength included effective use of classroom time, faculty mentorship, reliance on pre-existing online modules
Curriculum is expandable to larger groups and transferable to other institutions
Zubkoff-2019 [32] United States Mixed methods Team leader, senior level support person, nurse, physician, nurse practitioner champion, pharmacist, and physical therapist 60 Enhancing knowledge, infrastructure, and capacity for QI Virtual breakthrough series collaborative Webinar-based educational format, open discussion sessions, “Meet and Greet” call with coaches, pre-work calls Learner reactions to training
Report submission
Patient safety outcomes
No statistically significant decrease in total fall rates or major injury rates
Significant improvement in fall related injury rate
Majority were satisfied with the educational calls
Minor injury rate decreased significantly
Monthly report submission between 65 to 85%
  1. A summary of study characteristics, intervention descriptions, and outcomes of included studies