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Table 2 Development process of SMART versions based on feedback received

From: Development of a toolkit for educators of the wheelchair service provision process: the Seating and Mobility Academic Resource Toolkit (SMART)

Feedback Received (Reflect)Modification (Act)
Appearance and multimedia
Better visually represent the impact that SMART hopes to achieve iHomepage: photographs of diverse groups of students α
Facilitate the use of SMART for visually impaired users βToggles onto the side of webpage to enable larger fonts and/or higher color contrasts L
Highlight new SMART features and enhancements βHomepage: widget “Recent News and Updates” with infographics L
Structure and design
Better explain the role of ISWP i“About us” webpage α
How can users to upload resources i“Contributions” webpage with dropbox α
How can educators help indicate the relevancy of their resources β“Contribute Form” and description of proper filename nomenclature L
Receive feedback/questions on SMART from users αHomepage: Email link to ISWP, analytics were made accessible to administrators β
Explain the purpose, intended users, development process and future developments of SMART α“About the Toolkit” β
How can users quickly contact ISWP for more information α“Contact Us” button on all webpages β
Need to organize resources uploaded onto SMART website αNomenclature developed for files uploaded to SMART β
Invite users to participate in ISWP integration activities α“Participate/Get Involved” button β
Where to store occupational therapy [and other programs] education standards and related links α“Advocacy” folder β
Include resources aimed towards community-based facilities in addition to materials geared towards educational institutions αUnder the “Advocacy” folder, sub-folder for “Community-based Services and/or Activities” β
Include resources containing additional information (e.g., student evaluation rubrics) αUnder the “Syllabus” folder, sub-folder for Course Specifications β
Foster interaction and collaborations within the global community of wheelchair educators αDiscussion board, “Interactive Map” with users who wish to be featured their contact information and their integration story β
Generate more interactions in the discussion board βContinuous revision at least once a week, periodically forum topics initiation, possibility for all users to start a new topic L
Concerns on the lack of vetting measures for resources uploaded to SMART, the ownership of the resources uploaded to SMART β“Conditions of Use” to inform users of specific conditions related to copyright, acknowledgement of original source and translation of materials into different languages L
Organize search of resources on SMART website i, α, βSearch filters by
• Educational institutions α
• Document formats (e.g., text documents, images, videos) α
• WHO 8-Step Wheelchair Service Provision Model β
• International Classification of Functioning, Disability and Health framework β
• Integration States β
• Resource settings (low, middle, high) L
• Languages L
• Rehabilitation Professions L
• Content types (e.g., case studies, lab guides, online modules) L
Lack of uniformity in its navigation βSMART menu at the top of each webpage for ease of navigation L
With the established nomenclature, file names are very long. αAcronyms in SMART were considered inappropriate, as they may not translate well in different languages. “Contribution Form” helps users identify elements of their resources. β
Need to inform how the resources are up-to-date αAll files are dated. β
Keep the shared resources as current as possible αRather than document files of shared resources, website links are provided to direct users to original online sources. β
Need information about the integration of wheelchair education into academic curricula iInclusion of results from survey study, interview study with links to other scientific articles on the topic and academic training partners (past and upcoming activities) α
Other wheelchair education resources other than ones shared and/or created by other educators αList of useful wheelchair education related textbooks and other publications β
How can users connect with the authors of the shared resources to receive more information βContact information requested on all SMART resources L
How can users be sure whether or not they can use the shared resources? iAuthors’ permission requested in the “Contribution Form” unless the tools are open-source. α
Text-based case studies are cumbersome to read. iText modified into visual representations – “Integration Snapshots.” α
  1. iInitial development; αAlpha Version; βBeta Version; LLaunch Version