Table 2 Overview of contextual factors
Category | Contextual factor |
|---|---|
Before design and implementation of intervention | Trust in management Sufficiently high morale Sufficient human resources Personnel receptive to change Perceived need for intervention Human potential maximised in organisation Past successes |
During design and initial implementation of intervention | Leadership buy-in Clear communication about intervention Buy-in from participants Champion commitment Safe environment for intervention Nature of intervention doable with existing time pressures Nature of intervention aligns with personality participants Support from external organisation |
During intervention | Compassionate, authentic and optimistic coach/trainer Adequate durations of sessions and session intervals Sufficient access to intervention Reminders to those who have not yet participated Regular reinforcement during training Diversity encouraged |