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Table 4 Patient-reported times waiting and getting into the clinic

From: Task-shifting to optimize outpatient neurological care in Zambia

Steps

New patient

Follow-up patient

Minutes median

IQR

Minutes median

IQR

Appointment lag time (days)

30

39

120

129

Getting to the clinic

40

40

40

37.5

1) Arrival to the clinic (h)

7:15 AM

0:56

7:00 AM

1:16

2) Front desk to vital signs

74

88

67

41.5

3) Hand-off clinical files until in examination room with neurologists

96

198

147

125

  1. IQR Interquartile range. 1) Statistics are based on 41 patients over 3 Clinic sessions. 2) All figures are median (IQRS) unless otherwise specified. 3) Not all patients had their vital signs taken (N = 9)