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Table 4 Regression results for total, direct and indirect effects (n = 953)

From: How surface acting affects turnover intention among family doctors in rural China: the mediating role of emotional exhaustion and the moderating role of occupational commitment

Effect

Hypothesis

Estimate

SE

95% CI

Total effect

H1: surface acting → turnover intention

0.481***

0.031

[0.420, 0.543]

Direct effect

H2: surface acting → emotional exhaustion

0.532***

0.029

[0.475, 0.589]

H3: emotional exhaustion → turnover intention

0.403***

0.033

[0.339, 0.467]

Surface acting → turnover intention

0.267***

0.034

[0.200, 0.333]

Indirect effect

H4: surface acting → emotional exhaustion → turnover intention

0.214***

0.021

[0.175, 0.256]

  1. Covariates controlled (gender, age, marital status, educational background, and family yearly income) in the modeling analysis were found to be statistically insignificant
  2. SE standard error, CI confidence interval
  3. ***P < 0.001
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Human Resources for Health

ISSN: 1478-4491