Table 3 Top five categories of comments by health workers who took the courses
Category | Selected quotes |
|---|---|
General short positive comments about the course | "This module met the mental health needs of healthcare workers […]. The best education I've had on COVID-19 so far."—Nurse, Course One "Very educative and interactive. I didn't feel bored, unlike some other modules which only involve reading and no activities."—Registered community nurse, Course Two "[It] was impactful, involved presentations from participants and role play which was educative."—General nurse, Course Four |
Knowledge, skills, and confidence gained | "[…] it was in clear and simple language which will enable me to explain everything about COVID-19 to my community members."—Enrolled nurse, Course Two "I had my doubts about the vaccine even as a health worker, but all that is cleared now"—Registered nurse, Course Two "The module motivated [me] and increased my skills on management of children and adolescents with COVID-19."—Midwife, Course Three "Not so many people are confident taking e-learning courses and exams, including me, but after this module, my confidence is boosted and want to do more courses here."—Nurse, Course One |
Challenges of e-learning | "It is data consuming to [download]!"—Enrolled nurse, Course One "To access this course online is very complicated, especially to those who don't have much knowledge in ICT and [live in] hard-to-reach areas."—Midwife, Course One "At times, you will be eager to work, but the network will be disturbing."—Midwife, Course Four |
Opportunities presented by e-learning | "I am encouraged to take other courses on the WCEA app."—Midwife, Course One "It is faster, safe and convenient way of learning and updating oneself on the job content."—Enrolled nurse, Course Three "The app is a good one, and I regret not joining earlier."—Community health nurse, Course Three "The course was very informative and had awakened my desire to take more online CPD courses."—General nurse, Course Four |
Areas for improvement/suggestions | “Because the presentations are packed [it] should have been a three day training."—Registered community nurse, Course Four "Please, more video demonstration or picture demonstration for further studies."—Registered community nurse, Course One "The course is very involving, but the CPD point earned is too small. So if anything can be done about it?"—Midwife, Course One "Is it possible, a platform where individuals can interact and share ideas or even study together?"—General nurse, Course Two "The training is very useful and should be extended to cover more healthcare workers."—Public health nurse, Course Four |