Overall | By clinic | |||
---|---|---|---|---|
Clinic A | Clinic B | Clinic C | ||
Observation days, n | 13 | 5 | 4 | 4 |
Observation period | 12 August to 1 September | 19 to 26 August | 12 to 18 August | 27 August to 1 September |
HHWs observed, n | ||||
Nurse | 6 | 2 | 2 | 2 |
Counselor | 4 | 2 | 1 | 1 |
Doctor | 3 | 1 | 1 | 1 |
Total patients observed, n | 334 | 115 | 120 | 99 |
Average duration of work day, hours | ||||
Overall | 6.3 | 5.2 | 7.3 | 4.9 |
Nurse | 7.1 | 5.2 | 7.3 | 5.3 |
Counselor | 5.8 | 5.3 | 6.7 | 5.8 |
Doctor | 5.4 | 5.1 | 7.7 | 3.4 |
Proportion of time (%) spent on | ||||
Direct patient contact a | ||||
Overall | 83 | 86 | 87 | 76 |
Nurse | 83 | 84 | 83 | 82 |
Counselor | 74 | 87 | 82 | 20 |
Doctor | 92 | 91 | 94 | 89 |
Indirect patient contactb | ||||
Overall | 9 | 7 | 9 | 10 |
Nurse | 9 | 8 | 13 | 6 |
Counselor | 13 | 6 | 8 | 44 |
Doctor | 4 | 8 | 4 | 3 |
Other c | ||||
Overall | 9 | 7 | 5 | 14 |
Nurse | 9 | 9 | 3 | 12 |
Counselor | 13 | 7 | 10 | 36 |
Doctor | 4 | 2 | 2 | 8 |
Average time per patient, minutes (95% CI) | ||||
Overall | 12 (9 to 14) | 14 (9 to 18) | 11 (8 to 13) | 10 (5 to 16) |
Nurse | 10 (6 to 13) | 12 (6 to 18) | 12 (7 to 17) | 7 (1 to 12) |
Counselor | 14 (9 to 19) | 15 (7 to 23) | 8 (5 to 11) | 43 (2 to 83) |
Doctor | 13 (9 to 16) | 15 (2 to 27) | 15 (11 to 18) | 9 (7 to 11) |