Code name | Code description | Inclusion | Exclusion |
---|---|---|---|
Clarity of vision, uncertainty and changes to service | The extent to which values are shared by team members including goals and objectives of the team and definitions of the service. | Including uncertainty at strategic level, external pressure to change and ways of managing change. | Excluding issues around clear delineation of individual roles and better understanding of others' roles/professions (5). |
Excluding individual goals (6). | |||
Communication and relationships-external | Communication and relationships with external organizations/services and senior management. | Knowledge of other services. Including external factors which affect the team and the influence of the team on external services and organizations. | Excluding issues related to change and uncertainty (3). |
Communication and relationships-internal | General team relationship and communication issues. | Including team integration, clear knowledge of others' roles and meetings. | Excluding joint working, sharing skills & knowledge and reflective practices (8). |
CPD, rotation and career progression | Activities aimed at professional development: training, knowledge, skills, rotation, secondment and opportunities for promotion and progression. | Including individual goals and personal issues, for example, anxiety and self-worth. | Â |
Facilities, resources, procedures and administration | Issues relating to facilities, resources and working practices and procedures. | Â | Excluding capacity/team size, workload & time-management (11). |
Joint-working | Activities related to staff members working together and observing each others’ work. | Including joint visits and assessments and shadowing opportunities. |  |
Management, leadership, decision-making and autonomy | Explicit mentions of managers and management or leaders and leadership and euphemisms (for example. higher level), especially regarding decision making and coordination. | Includes processes of decision making within the team including decisions being made by superiors and having autonomy to make own decisions | Excluding issues covered by other codes for example, working procedures (7), staffing levels (11), clarity of goals (3), communication (4 and 5), de-briefing .procedures (13) and so on. |
Morale and motivation | Issues reported to positively or negatively affect the morale of team members. | Including motivation, job satisfaction, enjoyment, pride and so on. | Â |
Patient treatment, communication, capacity and outcomes | Referral procedures/criteria, capacity and demand issues. | Including patient interventions and outcomes, and measurements of effectiveness. | Excluding communication and relationships with external services and organizations (4). |
 |  | Including throughput of patients, care-needs and issues of workload and time-management. |  |
Including communication and relationships with patients and family members. | |||
Role mix, professional roles and responsibilities | Issues regarding the variety of roles and distribution of responsibilities currently within the team. | Including the balance between maintenance of professional roles and the need for generic working. | Excluding professional development (6) or service development activities (that is, developing/distributing skills and knowledge) (13). |
Excluding team size (11), team work issues (5). | |||
Excluding lack of clarity of roles (5). | |||
Excluding functions ordinarily performed by external services (4). | |||
Service development activities | Service development and team building activities. | Including case reviews and other reflective practices (for example, de-briefing procedures). | Â |
Including specific skill development across the team (for example, supporting changing roles). | |||
 |  | Including group knowledge translation activities, for example, journal clubs and visits to other services. |  |