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Table 2 Implications and consequences of the different scenarios

From: A scenario-planning approach to human resources for health: the case of community pharmacists in Portugal

 

Scenario I

Scenario II

Scenario III

“Pharmacy-Mall”

“e-Pharmacist”

“Reorganize or Die”

Demand for community pharmacists

• Decreases

• Increases

• Decreases

Main functions and responsibilities

• Supervision of dispensing processes

• Caregiver

• Innovator/salesman

Main skills to acquire/improve

• Leadership

• Clinical pharmacy and pharmacotherapy

• Client management

• Human resources and pharmacy management skills

• Marketing skills

 

• Advanced information technologies

• Sales techniques

• Pharmacovigilance

 

• Communication skills

• Information technologies

• Teamwork abilities

 

• Regulatory/reimbursement affairs

Primary health care integration

• No integration

• Multidisciplinary teams and polyclinics

• In the local health units