Table 3 Evaluated causes of crises

Staff shortages

Demographic change

5.36

1.55

Sparsely populated area

5.10

1.70

Insufficient immigration of skilled personnel

4.66

1.68

Poor working conditions

4.58

1.97

High incidence of occupational illness

3.13

1.54

Acute loss of personnel following a pandemic

Lack of personnel

4.53

2.06

High-work strain (e.g. forced to work despite being ill).

4.24

1.99

Poor hygiene

4.16

1.89

Other plausible attack on staff health

3.05

1.88

Damage to reputation, internal information is made public

Dissatisfied employees

5.75

1.54

Lack of data protection measures

4.10

1.94

Sabotage

3.93

2.09

Business interests of competitors

2.80

1.61

Insufficient communication during restructuring

Under-appreciation of effective communication

5.85

1.19

Inappropriate target group

5.52

1.28

Poor communication timing

5.21

1.48

Lack of training in effective communication

5.19

1.46

Conflict among staff

4.93

1.47

Bullying

Poor or lack of management

5.90

1.36

Conflict within the team

5.74

1.37

Jealousy, frustration

5.54

1.47

Unclear tasks and responsibilities

4.94

1.66

High workload

4.78

1.86

Misuse of drugs by superior

Easy access to medication

5.36

1.78

Strenuous workload

4.73

1.94

Protection of a colleague

4.53

1.82

Increased liberalization (attitudes, approaches, etc.)

3.41

1.77