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Table 1 Factors influencing CHV capability, opportunity, and motivation

From: Realities and experiences of community health volunteers as agents for behaviour change: evidence from an informal urban settlement in Kisumu, Kenya

Capability

Opportunity

Motivation

CHV training

- Perceived knowledge gaps

- Training was not standard

- Ongoing training was limited

Supervision and support

- Limited support provided by the MOH extension worker

- Insufficient support provided during key activities by other partners

Time and workload

- Limited time with households

- CHVs were not able to complete a round of 100 households in a month

- Catchment area for each CHVs was beyond what the CHV could handle

Compensation

- No compensation from MOH, required CHVs to find other sources of income

Supplies and resources

- Infrequent supplies and materials to facilitate CHVs work

Compensation

- No compensation from MOH, required CHVs to find other sources of income

Supplies and resources

- Lack of identifiers

Social environment

- Resistance to change

- Lack of acceptance

- Households expecting tangible support

- High poverty level