Table 3 Performance criteria that could be improved through understanding motivations of FLHF staff, CDDs and teachers involved in MAM

Output

• Better motivated workforce with job satisfaction

• High self-esteem and confidence

• Availability and readiness to work

• Improvement in competences

Outcome

• Trust established with communities resulting in increased drug acceptance

• Communities well informed about the NTD programme and diseases

• Reduced number of refusals

• Reduced absenteeism

• Enhanced management of side effects

Impact

• Increased treatment coverage

• Changes in disease status