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Table 3 Performance criteria that could be improved through understanding motivations of FLHF staff, CDDs and teachers involved in MAM

From: Optimising the performance of frontline implementers engaged in the NTD programme in Nigeria: lessons for strengthening community health systems for universal health coverage

Performance criteria Definition
Output • Better motivated workforce with job satisfaction
• High self-esteem and confidence
• Availability and readiness to work
• Improvement in competences
Outcome • Trust established with communities resulting in increased drug acceptance
• Communities well informed about the NTD programme and diseases
• Reduced number of refusals
• Reduced absenteeism
• Enhanced management of side effects
Impact • Increased treatment coverage
• Changes in disease status