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Table 4 Data extraction of the included articles

From: What is the impact of integrated care on the job satisfaction of primary healthcare providers: a systematic review

Study ID

Location

Periodyears

Integrationtype

Subjects

Measurement tool(s)

Measurement dimensions

Quantitative studies

Farrar et al. (2001)

Canada

2001

horizontal

Family physicians

Self-designed questionnaire

The benefit to patients; disruption to office routines due to the presence of team members; the role of counselors and psychiatrists clinically and as educational resources; effects of the team on physicians' understanding of community resources, counseling techniques, diagnostic and treatment approaches

Jia et al. (2014)

China

2014

vertical

PCPs

Self-designed questionnaire

Current position; compensation and benefits; training and learning and personal growth; recognition and appreciation; working conditions; teamwork; organization and management

Poot et al. (2016)

Netherlands

2016

horizontal

GPs

Self-designed questionnaire

General satisfaction with General Practitioner care;

Satisfaction about specific aspects of integrated care of GP care in General Practitioners: information exchange; coherence of care; multidisciplinary working

Waddimba et al. (2016)

USA

2016

vertical

Rural physicians and mid-level practitioners

Self-designed questionnaire

Self-reported satisfaction with Practice; needs(assess gratification of needs for autonomy and relatedness); work Meaningfulness; tolerance of uncertainty/ambiguity (the uncertainty of patient care); workload

Walter et al.(2019)

USA

2019

horizontal

Behavioral Health Integration Program(BHIP) Providers

Adapted questionnaires for self-efficacy and satisfaction [28]

Self-efficacy (Level of confidence in completing tasks); the comfort of teamwork; the effectiveness of teamwork; the medical treatment intention of patients and their family members increase access to quality BH services; get professional satisfaction

Selamu et al. (2019)

Ethiopia

2019

horizontal

Primary healthcare workers

Maslach Burnout Inventory (MBI); Job Satisfaction Questionnaire (JSQ)

Overall satisfaction: the application of personal expertise and interests and their suitability, as well as learning opportunities and job security

Internal satisfaction: salary and benefits, promotion and development, reputation brought by work, etc

External satisfaction: working environment and relationship with superiors and colleagues

Wu et al. (2021)

China

2021

vertical

PCPs

Self-designed questionnaire

Satisfaction with various work of medical consortium construction; satisfaction with the environment; satisfaction with treatment, performance distribution, and opportunities for further study

He et al. (2021)

China

2021

vertical

PCPs

Self-designed questionnaire

Leader/Colleague relationships; Doctor sinking from the superior hospital(helping effect of superior doctors); Working conditions and equipment configuration; Training opportunities; Training content; Ability improvement; Opportunity to use ability; Promotion opportunities; career development prospects; performance appraisal system; welfare benefits; Income level; Management status; Cultural atmosphere

Chen et al. (2021)

China

2021

vertical

County, township, and village medical personnel

Self-designed questionnaire

Working environment and conditions; management system of the medical community; personal career development; colleague relationship; social recognition

Haag et al. (2021)

USA

2021

horizontal

Physicians working in primary care clinics

Self-designed questionnaire

Workload and job demand; services efficiency and resources (services utilization, knowledge and education); meaning in work (patient care and professional development); social support and community at work (team support)

Sheehan et al. (2013)

Canada

2022

horizontal

Healthcare providers within primary care

Self-designed questionnaire

Expansion of knowledge and skills; reduction in professional isolation; addressing learning needs; recommendation of the session to others; overall satisfaction; learning and self-efficacy; performance

Dong et al. (2022)

China

2022

vertical

County-level and community-level medical personnel

Self-designed questionnaire

Working pressure; professional ability; salary package

Zhou et al. (2022)

China

2022

vertical

County, township, and community medical personnel

Self-designed questionnaire

Workload; skill level improvement, work pressure; professional level (service quality); work enthusiasm; working hours; career development prospects; doctor–patient relationship; changes in income; opportunities for further study and training; reasonable distribution of remuneration

Wang et al. (2023)

China

2023

vertical

Leading and member hospital medical staff

Self-designed questionnaire

Operating mechanism; medical level; the sense of achievement; working hours and workload; job pressure; income; internal performance incentive

Qualitative study

Mutemwa et al. (2013)

Kenya

2013

vertical

Healthcare providers in hospitals, sub-district hospitals, and health centers

Interviews to explore provider experiences with integration to ascertain their significance to the performance of integrated health facilities

Summary of benefits and challenges of integration reported by providers

Vickers et al. (2013)

USA

2013

vertical

PCPs

Interviews to elicit opinions about mental health services before on-site system and resource changes occurred and repeated following changes that were intended to improve access to on-site mental health care

Opinions of mental health services after the resource and system changes: access to care domain and Referrals for care domain

Rodríguez et al. (2018)

USA

2018

vertical

Social workers, psychiatrists, and primary care providers

Interviews to learn about providers’ experiences to implement the program, and their recommendations for its sustainability

Providers described interdisciplinary integration arising from the program, with accompanying benefits and challenges

Mixed-methods study

Kool et al. (2008)

Netherlands

2008

vertical

Employees working at the integrated emergency post

A specially developed survey based on a validated questionnaire; interview to explore staff’s idea of IEPs

Autonomy; clarity about their tasks staffing; patient care; use of personal capacities; social climate; information; culture work and organization

Wang (2017)

China

2017

vertical

County and township medical staff

Self-designed questionnaire; interviews to learn the achievements, problems, and countermeasures of such a policy

Career development; salary work pressure; the sense of achievement

Purcell et al. (2018)

USA

2018

vertical

PCPs, other primary care team members, and organizational stakeholders

Self-designed questionnaire; interview to elicit interviewees’ perspectives on the perceived effectiveness of the chronic pain care provided to their patients; job satisfaction, stress level, and burnout; confidence in and comfort and whether and how the implementation of Integrated Pain Team affected each of these

Perceived effectiveness of chronic pain care; providers confidence and skill in providing chronic pain care; satisfaction, stress, and burnout for providers and other team members

Zhou et al. (2018)

China

2018

vertical

Medical staff in district hospitals and community health management centers

Self-designed questionnaire; interviews to understand the changes in their organization and their work before and after the reform, their job satisfaction, and their opinions and suggestions for the reform

Work itself; interpersonal relationships; hospital development

Ma et al. (2018)

China

2018

vertical

The medical staff of community health centers

Self-designed questionnaire

Salary level; distribution system; working conditions; performance appraisal scheme; professional training; personal ability to play a platform; interpersonal relationship; overall satisfaction

Lin (2018)

China

2018

vertical

County and township medical personnel

Self-designed questionnaire; interviews to deeply understand the implementation of relevant measures in County Yigongti as well as their interest demands, cognition of the policy, work enthusiasm, and the confusion and problems existing in the actual operation

Personal income; personal working ability; working conditions; training opportunities; obtaining a higher degree

Jin et al. (2019)

China

2019

horizontal

PCPs

Self-designed questionnaire; interviews to better understand the expanded roles of PCPs and their influences on job satisfaction from the perspectives of administrators and service providers

Workload; income level; work autonomy

Ti (2019)

China

2019

vertical

Medical staff at county, township, and village levels

Self-designed questionnaire; interviews to learn the operation status, achievements, difficulties, and problems encountered in the reform, and improvement suggestions of the Yigongti

Income; benefits; distribution system; working environment; training opportunities; performance appraisal

Kaitz et al. (2021)

UK

2020

vertical

Psychologists and primary care physicians

Self-designed questionnaire; interview to explore providers' experiences working in their particular work setting and their collaboration with interdisciplinary providers

Level of administrative support; satisfaction with inter-professional collaboration; job satisfaction; provider holistic beliefs

Deng (2021)

China

2021

vertical

Medical staff in community health service centers

Self-designed questionnaire; interviews to learn the employees' satisfaction, opinions, and suggestions on the operation and management of the medical group

Working environment, management level; workload; salary level; career prospects; work status

Zhang et al. (2022)

China

2022

vertical

Rural doctor

Perceived organizational support Scale; interviews to better understand Village doctors' views on the "rural integration" reform, and their feelings on the changes in various aspects of township health centers after the implementation of the "rural integration" management

Organizational support; emotional support; organizational reward; procedural fairness; superior support

Zhang (2022)

China

2022

vertical

The medical staff of higher and primary medical institutions

Self-designed questionnaire; interviews to better understand the implementation and effectiveness of such policies, as well as the cognitive satisfaction of medical workers with such policies

Cognition and evaluation; willingness to work in the medical alliance; work experience