Table 2 Workload components and activity standards for support service activities

Delphi round one

 Administrative functions related to ordering of specialized diets and therapeutic nutrition (PN and EN) ^‡

81

14

5

96

 Monitor wastage and usage of PN and EN^‡

76

19

5

48

 Food service management (developing and updating of therapeutic diets and related diet sheets)

57

29

5

10

24

 Monitor food service rendered by out-sourced company^†

52

14

24

0

 Participation in journal reviews and working groups

76

10

14

38

 Dietetics departmental meetings

86

14

38

 Meetings with industry representatives and other stakeholders

52

43

5

18

 Own performance development and management system (PMDS) reporting

90

10

8

 CPD activities

81

19

24

 Orientation of new staff*

76

24

24

 In-service training to the multidisciplinary team and food service team*

71

24

5

12

 Students mentoring (training), evaluation and reporting (Including meeting with universities)

71

24

5

90

 Attend training (generic)

76

19

5

18

 Recordkeeping and statistics

86

14

48

 Peer reviews and clinical audits

81

14

5

24

 Development and review of policies, protocols, and guidelines (Including related IEC materials)

76

19

5

36

Newly proposed health service activities: Delphi round two

 Outpatient health awareness events/campaigns/open days (planning and participation)

52

24

10

15

20

 In-service training to the multidisciplinary team (nurses, doctors, etc.)

81

19

12

 In-service training to the food service team

52

19

14

15

8

 Dietetic administrative functions (telephone calls, emails, booking appointments, photocopying, etc.) ^‡

48

29

10

15

191

 Patient administration (patient handover, home care plans, recipes, etc.) ^‡

57

24

19

0

153

 Hospital committee/ Internal stakeholder meetings

52

43

5

0

44

 Report writing (patient reports, medico-legal reports, etc.) *

43

29

24

5

38

 The procurement process (ordering, receiving and monitoring of enteral feeds)*

67

14

10

10

137.5

 Monitor and audit foodservices (In-house or outsourced as applicable) ^†

48

14

19

20